Privacy Policy

Owner and Data Controller

Tamara Castro Almeida – Galeriestrasse 12, 3929 Täsch/Switzerland

Owner contact e-mail: info@tamara-almeida.com

Our privacy is very important and your support and respect mean everything to us.

This is our Privacy Policy in order to inform you about how we treat our personal data when you visit the website www.tamara-almeida.com, what your rights are and what security measures have been adopted to protect your data.

By accessing this Website, you agree to be bound by this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our Website.

Personal data

The use of the Website, the access to specific pages or all information or services requested by the website tamara-almeida.com may lead to the communication of personal data. The processing of those data shall be compliant to the Law and the Regulation.

The purpose of this Privacy Policy is to inform you, before accessing specific pages of the Website and communicating its personal data, about the way we process its data. You shall be aware of this Privacy Policy before providing personal data by filing the forms provided in that respect in the different pages of the Website.

We care about how your personal data are processed safely and in confidentiality and we take all necessary measures to avoid loss, bad use, deterioration or deletion of the personal data.

We also collect your specific personal data in order to recognize you and offer you an optimal and personalized use experience. This collection also aims to correct potential mistakes in the Website. The collected data concern your connection (IP address, geographical zone, day and hour of connection, pages seen or used, etc) as well as the equipment from where the connection occurred.

Purposes of personal data

Tamara Almeida guarantees that your data information’s remains confidential in accordance with the relevant legal regulations. We work every day to provide you a great experience and an excellent service when interacting with us through our website tamara-almeida.com. So, when you interact with us through our services, we collect the following personal data and other information:

• Personal information: Name, e-mail, address, credit card number or other available payment method, as they are essential for processing your order and for the purchase of products on this website, in order to follow up on the obligations required from applicable legislation and regulations or to supply other services provided on this website and requested by you. Your data are used solely for your order between you and Tamara Almeida. Unfortunately, your refusal to provide us with any personal data may prevent us from processing your request for the purchase of products or for the provision of other services on this website.

• Customer history: For communication purposes that reinforce and personalize the offer of products, services, promotional or advertising campaigns, we store information about products purchased, purchase dates, communications with our customer support department, campaign/response history, history of complaints, responses to customer satisfaction questionnaires, as well as other metrics which support our customer service.

• Information through applications, website and social media: We may automatically collect information contained in the navigation and use logs. The information contained in these records include your IP address, your ISP, the browser, the duration of your visit and what pages you visited within our website, behavior within the applications and website, location information if authorized, as well as other statistics.

In order to send a gift to a friend we may also have access to the personal data of third parties, name and address, which are disclosed by the users of this website. The processing of this data is based on the pursuit of the legitimate interests of Tamara Almeida.

Personal data

The information given by you while filing the forms or creating your account are collected and processed. This information includes your name, gender, size, address, email and phone number.

Your personal data may be disclosed to singular or collective persons for:

• processing product sales,

• providing electronic payment services through credit / debit cards,

• choosing, packing and shipping products,

• solving problems related to product sales,

• receiving payments for product purchases,

• in the context of marketing campaigns involving properly identified partners where you have given us your consent,

Tamara Almeida does not sell your personal data to third parties. However, your personal data can be communicated to judicial, tax and regulatory authorities to comply with legal obligations and at the express request of these authorities, mainly during customs control or during shipping and delivery.

Consent

You can withdraw your consent at any time.

The withdrawal of your consent does not question the legality of the process already done, based on the consent given before the withdrawal. This right can be exercised by e-mail to the address: info@tamara-almeida.com

Duration of personal’s data storage

In compliance with the Law and Regulation, we only store your personal data during a timeframe reasonably necessary to achieve the purposes for which it is collected.

We retain your data only for as long as it is necessary for the purpose for which it was collected. Once the maximum period of preservation has been reached, your personal data will be irrevocably anonymized (anonymized data may be retained) or destroyed in a secure manner.

Security and data protection

We want you to know that we have taken security measures to protect your personal data (including encryption and authentication tools) with internal reviews of our collection, storage and processing practices, as well as physical security measures to protect against unauthorized access to the systems where we store personal data. However, no Internet transmission or e-mail is ever completely secure or error-free. In particular, e-mails sent to or from our services may not be secure. Therefore, you should take special care in selecting the information you send via e-mail and other digital channels. We advise you to keep the devices you use to access our website and other services always updated and with protection systems (antivirus, firewall, anti-spam filters, etc.).

The User’s rights

Tamara Almeida guarantees fair and lawful processing of your personal data.

According to the law, you shall have the right to obtain from us the following non exhaustive information:

1. the purposes of the processing;

2. the categories of personal data concerned;

3. the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;

4. where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;

Tamara Almeida guarantees the right to rectification and deletion your personal data.

According to the law, the incorrect or inaccurate data can be rectified or deleted at any time. You shall ask us to proceed to the modifications if necessary.

You shall have a right to obtain the deletion of your personal data.

Tamara Almeida guarantees the right to restriction of processing and the right to data portability.

You shall have the right to receive from Tamara Almeida the personal data concerning you, in a structured, commonly used and machine-readable format.

You shall have the right to object, on compelling and legitimate grounds relating to his or her particular situation, at any time to processing of personal data concerning you. In such a case, Tamara Almeida will not process the personal data, unless there are compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject or for the establishment, exercise or defense of legal claims.

Tamara Almeida guarantees the right to lodge a complaint

You shall have the right to lodge a complaint regarding the processing of your personal data by Tamara Almeida submitting a complaint to the supervisory authority.

The User can exercise the rights listed above, at any time, by e-mail to the address info@tamara-almeida.com

Limitation of liability

The website may contain hyperlinks to websites controlled and exploited by third parties not linked to Tamara Almeida. In such a case, Tamara Almeida cannot be held responsible for the content of these websites, or for these third parties practice as regards to personal data protection.

Tamara Almeida cannot be held responsible for the loss, the data corruption or the identity theft, which may be caused particularly but not only by the presence of virus or by cyber-attacks.

User’s data modification process

The User can, at any time, modify the disclosed personal data by e-mail to the address info@tamara-almeida.com